Legal

Terms and Conditions

Effective date: 27 October 2026
Last updated: 27 October 2026
Governing law: New South Wales, Australia
Please read these Terms and Conditions carefully before using InterviewZap. By creating an account or using the Service, you agree to be bound by these terms. If you do not agree, do not use the Service. These terms constitute a legally binding agreement between you and Mobiusly Pty Ltd.

1. About InterviewZap

InterviewZap is an AI-powered interview practice service operated by Mobiusly Pty Ltd (ABN 99 134 460 183), a company incorporated in New South Wales, Australia. The Service allows users to practise job interviews by responding to AI-generated questions, receiving automated feedback, and tracking their progress over time.

References to "we", "us", or "our" in these Terms mean Mobiusly Pty Ltd. References to "you" or "your" mean the individual accessing or using the Service.

The InterviewZap iPhone app is also licensed to you under Apple's standard Licensed Application End User License Agreement. Apple is not a party to these Terms, and is not responsible for the Service or for supporting it.

2. Eligibility

You must be at least 13 years of age to use InterviewZap. If you are under 18 years of age, you represent that you have obtained the consent of a parent or legal guardian to use the Service and that they have agreed to these Terms on your behalf.

By using the Service, you represent and warrant that you meet these eligibility requirements. We reserve the right to terminate accounts where we have reason to believe eligibility requirements are not met.

3. Your Account

To access most features of InterviewZap, you must create an account. You agree to:

  • Provide accurate, current, and complete information when registering
  • Keep your account credentials confidential and not share them with any other person
  • Notify us immediately of any unauthorised use of your account
  • Take responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

4. Subscriptions and Payment

Free Plan

InterviewZap offers a free plan with limited features. No payment information is required to use the free plan.

Paid Plans

Paid subscriptions (Ready and Pro) are billed monthly. Fees are charged in advance at the start of each billing period. Prices on our website are displayed in US dollars (USD). Subscriptions bought in the InterviewZap iPhone app are priced in the currency of your App Store country or region, as shown in the app before you buy.

Payment Processing

Payments on our website are processed by Stripe, Inc. By providing payment details, you authorise us to charge the applicable subscription fee to your payment method on a recurring basis until you cancel. Your payment information is stored and processed by Stripe in accordance with their security standards. We do not store your full card details.

A subscription bought in the InterviewZap iPhone app is charged to your Apple Account by Apple when you confirm the purchase, and is sold and processed by Apple under the Apple Media Services Terms and Conditions. We never receive your payment details.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. A subscription bought on our website can be cancelled at any time from your account settings.

A subscription bought in the iPhone app renews automatically unless automatic renewal is turned off at least 24 hours before the end of the current period. It is managed and cancelled in your Apple Account settings (on your iPhone, Settings, then your name, then Subscriptions) or from Subscription & Billing in the app. Deleting your InterviewZap account does not cancel an App Store subscription, so cancel it with Apple first.

Price Changes

We may change subscription prices from time to time. We will give you at least 30 days' notice of any price change. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

Promotions

Promotional offers and codes apply only as described when we offer them, have no cash value, and may be changed or withdrawn for anyone who has not yet redeemed them.

5. Refund Policy

Subscription fees

Subscription fees are non-refundable. When you cancel a subscription, you retain access to paid features until the end of the current billing period, after which your account reverts to the free plan.

Free trial periods

Where a free trial period is offered, no charge is made during the trial. If you do not cancel before the trial ends, you will be charged for the applicable subscription at the standard rate. For a trial started in the iPhone app, turn off automatic renewal at least 24 hours before the trial ends.

Subscriptions bought in the iPhone app

Refunds for purchases made in the iPhone app are handled by Apple under Apple's refund policies, and can be requested at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.

Australian Consumer Law: Nothing in this refund policy limits any rights you may have under the Australian Consumer Law, including any consumer guarantees that cannot be excluded by contract.

6. Acceptable Use

You agree to use InterviewZap only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to harass, harm, or exploit any person
  • Attempt to reverse-engineer, decompile, or extract the source code of the Service
  • Use automated means (bots, scrapers, crawlers) to access the Service without our written permission
  • Attempt to circumvent any technical measures we use to protect the Service
  • Resell, sublicence, or otherwise commercialise access to the Service without our written consent
  • Upload any content that is unlawful, defamatory, fraudulent, or that infringes a third party's intellectual property rights
  • Use the Service in any way that could damage, disable, or impair its operation

Using the AI features

The AI features are for interview practice. You must not use them to:

  • Request or create content unrelated to interview practice
  • Request or create sexual, violent, hateful, or otherwise harmful content, or anything else our AI providers' usage policies prohibit, including Anthropic's Usage Policy
  • Make the AI ignore its instructions or safeguards, for example by writing instructions to it in place of an answer

Our AI provider may decline requests it considers harmful. If several of your requests are declined, your account may be suspended automatically, and you will be told so when you sign in. If you think a suspension is a mistake, email us at hi@interviewzap.com and we will review it.

While your account is suspended, a subscription bought on our website is cancelled at the end of its current billing period, and fees already paid are not refunded, except as required by the Australian Consumer Law. A subscription bought in the iPhone app continues until you cancel it with Apple (on your iPhone, Settings, then your name, then Subscriptions). If we lift a suspension, you can keep or restart your subscription from your account.

We reserve the right to suspend or terminate your access immediately if we determine, in our sole discretion, that you have violated these acceptable use requirements.

7. Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, design, graphics, logos, AI models, feedback algorithms, and scoring systems — are owned by or licensed to Mobiusly Pty Ltd and are protected by Australian and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to copy, modify, distribute, or create derivative works from any part of the Service.

8. Your Content

You retain ownership of any content you submit to the Service, including your CV, job descriptions, and spoken or written answers ("Your Content"). By submitting Your Content, you grant us a limited licence to process, store, and use it to provide the Service to you and to keep it safe, including reviewing content linked to your account when we investigate suspected misuse.

You represent and warrant that you have the right to submit Your Content and that it does not infringe any third party's rights. You must not upload CVs or documents belonging to another person without their consent.

We do not claim ownership of Your Content and will not share it with third parties except as necessary to operate the Service (for example, passing content to our AI providers for processing, once you have agreed) or as required by law.

9. AI-Generated Content

InterviewZap uses artificial intelligence: Anthropic's Claude AI generates interview questions, follow-up prompts, feedback, and scores, and ElevenLabs reads the interviewer's questions aloud. We ask for your consent before sending your information to either, and the AI features are unavailable until you give it or after you withdraw it. By using the Service, you understand and acknowledge that:

  • AI-generated feedback is automated and may not always be accurate, complete, or appropriate for your specific circumstances
  • Feedback and scores are indicative only and do not constitute professional career advice or a guarantee of interview performance
  • Once you consent, your inputs (answers, CV content, job descriptions) are processed by Anthropic's systems, and the interviewer's questions by ElevenLabs, as described in our Privacy Policy
  • We are not responsible for the accuracy or completeness of AI-generated content

InterviewZap is a practice tool. It does not guarantee employment outcomes and should not be your sole means of interview preparation.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • Any defects will be corrected
  • The Service or the servers that make it available are free of viruses or other harmful components
  • The results obtained from using the Service will be accurate or reliable

Nothing in this clause limits any consumer guarantees that apply to you under the Australian Consumer Law.

11. Limitation of Liability

Australian Consumer Law: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under that law, or under any other law that cannot be excluded.

To the maximum extent permitted by law, Mobiusly Pty Ltd and its directors, employees, and agents will not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Service, including but not limited to loss of profits, loss of data, or loss of employment opportunities.

To the extent the law allows us to limit it, our total liability to you for any claim arising from or in connection with the Service is limited to the total fees you paid us in the 12 months before the claim, or USD $100, whichever is greater.

12. Termination

You can delete your account at any time from your account page on the web, or Profile › Delete Account in the app. This deletes your account and its data straight away, as our Privacy Policy explains, and ends a subscription bought on our website at once, without a refund for the rest of its billing period. It does not cancel a subscription bought in the iPhone app, so cancel that with Apple first. You can also ask us to delete your account by emailing privacy@interviewzap.com, and we will do so within 30 days.

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we decide to discontinue the Service. Where practicable, we will give you reasonable notice before terminating access.

Upon termination, your right to use the Service ceases immediately. We may retain your data for a period after termination as described in our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice within the Service. The updated Terms will be effective from the date stated at the top of this page.

Your continued use of the Service after we notify you of changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You and Mobiusly Pty Ltd submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any disputes arising from these Terms or your use of the Service.

If you live outside Australia, this does not take away any protection you have under the mandatory consumer laws of the country where you live.

15. General

  • Severability — If any part of these Terms is found invalid or unenforceable, the rest continues to apply.
  • No waiver — If we do not enforce part of these Terms straight away, we can still enforce it later.
  • Transfer — You may not transfer your account or these Terms to anyone else. We may transfer them to a business that takes over the Service, and will tell you if we do.

16. Contact

If you have any questions about these Terms, please contact us:

Mobiusly Pty Ltd
Operating as InterviewZap
Sydney, New South Wales, Australia
Email: privacy@interviewzap.com